When last did you tip the petrol attendant well?

i was hanging out with my mate Wayne yesterday [lots of great stories begin with that very line!] and we got to talking.

He told me about something a mutual friend of ours [the incredible Linda Martindale] had told him a while back…

“Always fill your car at the same petrol station. Preferably with the same person. And tip them well.”

The most valuable tip

Tipping can feel like a bit of a mission in South Africa. We tip waiters and car guards and hairdressers and… um, who else? But it can add up, especially the car guards, who tend to be informal and often appear miraculously from nowhere just as you are about to leave a place. The having-change-in-your-wallet-or-car situation can be a constant headache. But we don’t tip cashiers/tellers, do we? Do we tip those people? i don’t think so. They get a big smile and a greeting.

But back to petrol attendants. When you realise just how much they get paid [Urgh, i just did the Google and it is not great] then it is worth investing a little more in their lives.

So Linda’s idea about returning to the same garage and tipping [preferably the same person] well is an amazing one. But beyond just being a good thing to do, there is the added benefit of relationship.

We always fill up at the Caltex near our house because we get uCount rewards if we use our Standard Bank cards there. But what this has meant is that we tend to know most of the men who work there.

The other day i went to fill up the car and realised that i had left my wallet at home. Fortunately it was before he had put the petrol in. So i told him what had happened and that i would go and get my wallet and come back and he said he would put the petrol in and then i could do that.

Which, for the record, i didn’t let him do, because you never know what could happen on the way home. But i think it was the level of trust and relationship built up over the past few years where this guy felt he knew me enough to trust me in that way.

For a lot of the men and women whose jobs involve pumping petrol in South Africa they will never own their own cars. As in never in their whole lives. It must be super challenging [dehumanising even?] to spend your life filling other people’s vehicles knowing you may never have one of your own. The very least we can do is be friendly and start building up a relationship and make sure that we tip well to let them know we see them and we value them and the work that they do.

Fill up with petrol well!

Some additional thoughts

Linda Martindale: Thanks Brett, yep, I see adding extra money to the cost of my petrol as one of the (teeny) acts of restitution – if I can afford to have a car and fill it, I feel I can add R50 or so to the bill. Which, sadly, is a few hours of pay — petrol attendants get such low wages, and as we know, had many had the opportunity, would have been lawyers, business owners and entrepreneurs, doctors, teachers … Thanks for the reminder to keep relationships going in this way, as well as moving money.

Corina, a friend, reminded me that this can work in other places as well:

Corina Anne Ash: Yes!! We try to do this within our suburb and through a variation of places – where we shop, get petrol, have coffee, eat out, park, etc, etc! I don’t think we’ve been taught how important it is to focus our resources into our local economy and essentially, the people keeping our suburbs running. There are so many opportunities to do more good and be better, thanks for this reminder 🙌